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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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keith wigley

July 17, 2024

5  out of  5 rating by keith wigley
"Alexis was absolutely top notch in helping me with some questions and following up with great news about my rates. Great Customer service is hard to come by these days, but she nailed it."
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Lisandro Sagastume

July 17, 2024

5  out of  5 rating by Lisandro Sagastume
"Amy and Alexis deserve an “A” for the quality and effectiveness of their service. Plus it helps that both of them have awesome personalities!!! Couldn’t ask for more!!!"
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Melvin Thompson (House of Refuge)

July 13, 2024

5  out of  5 rating by Melvin Thompson (House of Refuge)
"Jeff Langley is a great agent. He was able to help me with all of my automobile full coverage needs!"
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Megan Tutko

July 1, 2024

5  out of  5 rating by Megan Tutko
"Alexis helped us bring down our monthly payment significantly after adding a 3rd vehicle to our policy. She was patient and ensured we got the lowest rate possible."
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Jeff Braun

June 20, 2024

5  out of  5 rating by Jeff Braun
"Sophia was very nice, and patient, as she explained my bill adjustments from changing to a newer vehicle. She comes across as a total sweetheart & very professional - and it didn't hurt that my payments dropped notably 🙂. Sophia rocks, y'all!"
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A Jones

June 13, 2024

5  out of  5 rating by A Jones
"It was a pleasure working with Andy and Alexis on my new policy. Andy made everything a breeze communicating with me through email until we were ready to finalize everything. That, in itself, made me comfortable as I'm not a fan of phone conversations. Alexis then made sure she followed up to address anything Andy might have left out, which he didn't, by the way. The communication from them was great, and I hope this is the start of a longstanding relationship with State Farm."
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Edward Smith

June 7, 2024

5  out of  5 rating by Edward Smith
"Outstanding service provided by Jayden and your team! In todays AI world we still moments of direct communication with people. Everyone should be your customer!"
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Leisa Schmidt

June 4, 2024

5  out of  5 rating by Leisa Schmidt
"Excellent service and information from everyone I have spoken with in the Cedarcrest office. Highly recommend!"
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Jamel Dixon

June 3, 2024

5  out of  5 rating by Jamel Dixon
"Since I've been with Jeff, I have received nothing but outstanding service. His whole team is professional, courteous and knowledgeable...(special shout out to Andy, for your assistance recently...). I recommend them to everyone!!"
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Carl Janflone

May 31, 2024

5  out of  5 rating by Carl Janflone
"It was an absolute pleasure dealing with Jeff Langley State Farm. His assistant Sophia was knowledgeable, patient and quite funny. It was the best experience. Oh and let's not forget they saved me 499.00 a year."
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Danielle Wagner

May 31, 2024

5  out of  5 rating by Danielle Wagner
"This is the best I've ever been treated when dealing with the difficult task of shopping for affordable auto insurance. Andy Payne is the best agent I've ever had the pleasure of working with and it feels like I'm talking to a good friend rather than just your average insurance agent. I'm very happy with my decision!"
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latasha lightfoot

May 17, 2024

5  out of  5 rating by latasha lightfoot
"Switched over the State Farm back in 2020 best decision I made when it comes to insurance! I purchased a new vehicle last year and switching my insurance over to cover the new vehicle was seamless. Each time I need to make changes to any of my policies it’s always easy and not to mention everyone I speak to is always delightful :)"
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Connie Beaver

May 2, 2024

5  out of  5 rating by Connie Beaver
"Sophia and Alexis we're very helpful. Also they made it very easy to get a new insurance policy"
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Blake Cwieka

May 1, 2024

5  out of  5 rating by Blake Cwieka
"Andy lowered my insurance significantly for home and auto, with the best coverage. Definitely recommend State Farm and this branch!"
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TeShawn Horne

April 30, 2024

5  out of  5 rating by TeShawn Horne
"Ever since I switched to this office with State Farm it has been such a pleasure working with them everyone is very pleasant and helpful. I almost switched insurance companies completely due to a bad experience with a different office, but Jeff Langley’s office has redeemed my faith in State Farm"
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Kisha M

April 24, 2024

5  out of  5 rating by Kisha M
"Awesome customer service and staff were very friendly!!"
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Donald Smith

April 20, 2024

5  out of  5 rating by Donald Smith
"Jeff always answers my insurance questions and makes sure that I am properly covered."
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Lynn Perry

April 10, 2024

5  out of  5 rating by Lynn Perry
"We have had our share of glitches, having an Antique Auto, Company Truck and our personal drivers (buying n selling) but Jeff always address my concerns immediately! His staff is always pleasant and willing to help as well. I would recommend Jeff and State Farm as they have always had my back."
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Makai Jones

April 8, 2024

5  out of  5 rating by Makai Jones
"My experience amazing! Jayden, Sophia, Alexis, Andy, Amy!"
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Marcus LAmpkin

April 7, 2024

5  out of  5 rating by Marcus LAmpkin
"They have the best prices in town"
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Michelle Jordan

April 5, 2024

5  out of  5 rating by Michelle Jordan
"They are ALWAYS extremely helpful and very quick to answer any question’s. Alexis was very helpful to me today. I highly recommend Jeff Langley—State Farm Agent"
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April 5, 2024

5  out of  5 rating by Zach
"I received excellent service from Andy on 4/4. He had to rewrite my policy. Great servants attitude. Thanks Andy!"
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gina richman

April 4, 2024

5  out of  5 rating by gina richman
"We met with Andy today to add our son to our auto policy and reviewed our other existing policies. Andy spent 2 hours with us, going over all of the policies that we have and answering any questions we had. Everyone that we encountered in the office was very nice!"
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March 31, 2024

1  out of  5 rating by Jeff
"Mr. Jeff Langley, I still have until July 22 ,2024 to file suit in civil court.. I recommend for everyone that has insurance with this agent to check edrives every time you drive your car by to make sure you are insured. On July 22,2022 8:35am was on my way home from automotive parts store so I could get my equipment and go to work. I passed a Polk county sheriff car sitting on side of the highway and he pulled me over for not being insured. I made all payments and never late. The six months before that I paid them in full for 2 vehicles. They were sending me bills for more money and for some reason I paid them. Truck was impounded and also received ticket for no insurance. I had to walk home 7 miles in a very hot morning. I had to pay $240 to get my truck out of impound.Started looking at my paperwork and this company had two policies on my other vehicle. Jeff Langley still has not today admitted fault. It took me 6 weeks to get my $240 back in a check that stated overpayment on policy. The ticket was dismissed because of the work that Josh put into it. Josh was the one he fired, and Jeff even blamed it on me. I changed back to farmers insurance and State Farm sent me a email stating that they owed me my premiums back. Didn’t receive it and called Jeff and he stated that he worked many hours on trying to get it straightened out and I would not receive that money. And then stated I owed him money. I know he is a salesman and I don’t think he treated me with any professional agent and told me to never call him again. Be careful with your coverage."
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Paden Megorden

March 28, 2024

5  out of  5 rating by Paden Megorden
"Needed car insurance with a small window of time and they managed to beat the competition’s prices, along with superior coverage. Jay is the man!"