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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Luna

Maria Luna

September 20, 2024

5  out of  5
rating by Maria Luna
"Alexis wisham is such a hard worker! She got my rate down and made sure that I ended that phone call with peace on my mind."
We responded:
"Thank you Maria!"
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Lara Cohen

August 22, 2024

5  out of  5
rating by Lara Cohen
"Andy is absolutely amazing - willing to explain part of the policy I didn’t understand & looked at all different kinds of coverage to save money thru all the different policies my family and I have."
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Michael Skelton

August 10, 2024

1  out of  5
rating by Michael Skelton
"I would rate this zero stars if I could. While Jeff was fine in getting us set up, State Farm is the ABSOLUTE WORST insurance company if you need to file a claim. Had a hail storm in out neighborhood and have easily documented damage that 2 separate roofing companies said was very severe and that they would have no problems. After getting nothing but denied claims (which hurt your ability to get coverage elsewhere) or ridiculous quotes to ‘patch’ repairs for $80 effing bucks it became clear we had a terrible company providing needed coverage. Lastly, we were outside getting the mail and a roofing company was coming through trying to get business and we mentioned we had State Farm and he smiled and said he was very sorry and slowly walked away. STATE FARM IS TERRIBLE. DO NOT GET COVERAGE FROM THEM AS THEY ARE LIARS AND THIEVES."
We responded:
"Hi Michael, I’m sorry you had a negative experience. There are often discrepancies among roofers as to whether or not a roof is repairable, but from an insurance standpoint the opinion of the adjuster is what matters when dealing with a claim. In this case, it was determined that your roof was repairable. Please note that while I am happy to assist with claims and act as an intermediary, I am not the one who makes those decisions. -Jeff"
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keith wigley

July 17, 2024

5  out of  5
rating by keith wigley
"Alexis was absolutely top notch in helping me with some questions and following up with great news about my rates. Great Customer service is hard to come by these days, but she nailed it."
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Lisandro Sagastume

July 17, 2024

5  out of  5
rating by Lisandro Sagastume
"Amy and Alexis deserve an “A” for the quality and effectiveness of their service. Plus it helps that both of them have awesome personalities!!! Couldn’t ask for more!!!"
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Melvin Thompson (House of Refuge)

July 13, 2024

5  out of  5
rating by Melvin Thompson (House of Refuge)
"Jeff Langley is a great agent. He was able to help me with all of my automobile full coverage needs!"
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Megan Tutko

July 1, 2024

5  out of  5
rating by Megan Tutko
"Alexis helped us bring down our monthly payment significantly after adding a 3rd vehicle to our policy. She was patient and ensured we got the lowest rate possible."
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Jeff Braun

June 20, 2024

5  out of  5
rating by Jeff Braun
"Sophia was very nice, and patient, as she explained my bill adjustments from changing to a newer vehicle. She comes across as a total sweetheart & very professional - and it didn't hurt that my payments dropped notably 🙂. Sophia rocks, y'all!"
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alil jones

June 13, 2024

5  out of  5
rating by alil jones
"It was a pleasure working with Andy and Alexis on my new policy. Andy made everything a breeze communicating with me through email until we were ready to finalize everything. That, in itself, made me comfortable as I'm not a fan of phone conversations. Alexis then made sure she followed up to address anything Andy might have left out, which he didn't, by the way. The communication from them was great, and I hope this is the start of a longstanding relationship with State Farm."
We responded:
"We appreciate your business and thank you for the review!"
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Edward Smith

June 7, 2024

5  out of  5
rating by Edward Smith
"Outstanding service provided by Jayden and your team! In todays AI world we still moments of direct communication with people. Everyone should be your customer!"
We responded:
"Thank you for the great review Edward!"
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Leisa Schmidt

June 4, 2024

5  out of  5
rating by Leisa Schmidt
"Excellent service and information from everyone I have spoken with in the Cedarcrest office. Highly recommend!"
We responded:
"Thank you Leisa!"
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Jamel Dixon

June 3, 2024

5  out of  5
rating by Jamel Dixon
"Since I've been with Jeff, I have received nothing but outstanding service. His whole team is professional, courteous and knowledgeable...(special shout out to Andy, for your assistance recently...). I recommend them to everyone!!"
We responded:
"Thank you for the great review Jamel!"
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Carl Janflone

May 31, 2024

5  out of  5
rating by Carl Janflone
"It was an absolute pleasure dealing with Jeff Langley State Farm. His assistant Sophia was knowledgeable, patient and quite funny. It was the best experience. Oh and let's not forget they saved me 499.00 a year."
We responded:
"Thank you for the review Carl! "
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Danielle Wagner

May 31, 2024

5  out of  5
rating by Danielle Wagner
"This is the best I've ever been treated when dealing with the difficult task of shopping for affordable auto insurance. Andy Payne is the best agent I've ever had the pleasure of working with and it feels like I'm talking to a good friend rather than just your average insurance agent. I'm very happy with my decision!"
We responded:
"We are so glad you had a great experience. Thank you for your review Danielle!"
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latasha lightfoot

May 17, 2024

5  out of  5
rating by latasha lightfoot
"Switched over the State Farm back in 2020 best decision I made when it comes to insurance! I purchased a new vehicle last year and switching my insurance over to cover the new vehicle was seamless. Each time I need to make changes to any of my policies it’s always easy and not to mention everyone I speak to is always delightful :)"
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Connie Beaver

May 2, 2024

5  out of  5
rating by Connie Beaver
"Sophia and Alexis we're very helpful. Also they made it very easy to get a new insurance policy"
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Blake Cwieka

May 1, 2024

5  out of  5
rating by Blake Cwieka
"Andy lowered my insurance significantly for home and auto, with the best coverage. Definitely recommend State Farm and this branch!"
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TeShawn Horne

April 30, 2024

5  out of  5
rating by TeShawn Horne
"Ever since I switched to this office with State Farm it has been such a pleasure working with them everyone is very pleasant and helpful. I almost switched insurance companies completely due to a bad experience with a different office, but Jeff Langley’s office has redeemed my faith in State Farm"
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Kisha M

April 24, 2024

5  out of  5
rating by Kisha M
"Awesome customer service and staff were very friendly!!"
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Donald Smith

April 20, 2024

5  out of  5
rating by Donald Smith
"Jeff always answers my insurance questions and makes sure that I am properly covered."
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Lynn Perry

April 10, 2024

5  out of  5
rating by Lynn Perry
"We have had our share of glitches, having an Antique Auto, Company Truck and our personal drivers (buying n selling) but Jeff always address my concerns immediately! His staff is always pleasant and willing to help as well. I would recommend Jeff and State Farm as they have always had my back."
We responded:
"Thank you for sharing your experience with our office. I appreciate the review!"
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Makai Jones

April 8, 2024

5  out of  5
rating by Makai Jones
"My experience amazing! Jayden, Sophia, Alexis, Andy, Amy!"
We responded:
"Thank you! We appreciate your business. "
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Marcus LAmpkin

April 7, 2024

5  out of  5
rating by Marcus LAmpkin
"They have the best prices in town"
We responded:
"Thanks Marcus! We appreciate your business."
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Michelle Jordan

April 5, 2024

5  out of  5
rating by Michelle Jordan
"They are ALWAYS extremely helpful and very quick to answer any question’s. Alexis was very helpful to me today. I highly recommend Jeff Langley—State Farm Agent"
We responded:
"We are glad to hear you’ve had a good experience at our office and thank you for the review!"
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Zach

April 5, 2024

5  out of  5
rating by Zach
"I received excellent service from Andy on 4/4. He had to rewrite my policy. Great servants attitude. Thanks Andy!"
We responded:
"Thank you for the review Zach!"